F.A.Q.
The most common questions answered right here 🩶
Please also read about us in the 'ABOUT GPW'-menu.
“WHAT SIZE SHOULD I CHOOSE?”
Use a measuring tape along with the size guide provided for each product to determine your ideal size, and consider whether you prefer a tight, standard, or loose fit.
We have size recommendations for some of our products, so be sure to check the product description for specific information on each item.
If you are still in doubt, you are welcome to order 2 sizes of the same product, so you can try at home, bur choose thoughtfully 🩶
Ordering 2 sizes and keeping one is actually more eco-friendly compared to returning the first order and ordering again.Â
We reserve the right to cancel orders that doesn’t follow our fair use policy*.
"HOW QUICKLY CAN YOU DELIVER?”
Because all of our products are made on demand, delivery to Denmark typically takes 7-10 days*.Â
Producing and finalizing products when you order helps prevent overproduction and makes it possible for us to share our brand with the world in an early stage. We are working to improve this over time as we grow, and be able to offer better options for you 🩶
Delivery times may vary due to peak seasons and exceptionally busy periods.
“WHAT CAN I PAY WITH?”
You can pay with VISA, Mastercard, Apple Pay, Google Pay, and other options as shown at the bottom of our website. We are working on adding MobilePay as a payment option in the future.
“WHERE ARE THE PRODUCTS FROM?”
The products originate from both within the EU and abroad, but all products are finished in either Spain or Latvia, both of which are in the EU. Some of our products are entirely sewn to order in Latvia or Spain. This will be indicated under each product.
“CAN I CHANGE MY ORDER AFTER PLACING IT?”
Generally, you cannot, but contact us if you have changes, and we’ll see if we can make adjustments. Otherwise, you can always return the items to us if they are in new and unused condition and then place a new order. Returns costs 39 DKK.
“WHERE IS MY ORDER CONFIRMATION?”
We send an order confirmation to your email shortly after your purchase. If you don’t see it, it likely ended up in your spam filter, so please check there before contacting us. If you still don't see it, contact us at care@globalpeoplew.com.
"WHY DO YOU CHARGE ME BEFORE SHIPPING THE ITEMS TO ME?"
We work with a subcontractor that produces the items on demand when they are ordered by you, and they only start producing the items after receiving payment from you. Therefore, we have to charge in advance.
This applies in our early beginning when we only offer products on demand, but our goal is to provide better options in the future for you. We appreciate your understanding 🩶
“WHY ARE ONLY SOME OF YOUR PRODUCTS ENVIRONMENTALLY FRIENDLY?”
A significant part of our products, currently more than 60%, is made in a more environmentally friendly way, either with organic cotton, recycled polyester, or both. However, it’s currently not possible for us to offer all types of products as eco-friendly. Since we want to have a broader range, we have chosen to include both environmentally friendly and traditionally produced items. We are continuously working to increase the percentage of eco-friendly products in our webshop.
"ARE YOU A DANISH COMPANY OR FROM OUTSIDE DENMARK?"
We are a 100% Danish owned company, but we chose to launch our webshop in English to emphasize our international theme and to reach international residents in Denmark, and also because we aim to launch our brand internationally in a near future. We are working on providing a local language version of our webshop in the future 🩶
"WHY IS MY ORDER COMING FROM LATVIA OR SPAIN?"
We collaborate with an international supplier and ship our products directly to you from their facilities in Latvia or Spain. Your orders will, therefore, arrive from one of these destinations. To ensure that return shipping is as cost-effective as possible for you, returns are to our address in Denmark. Please read our Return Guide here.
"How do I return my order or parts of my order?”
Go to our Return Guide here to see how you easily can return to us in Denmark within 30 days for 39 kr* (DKK).
“I HAVE OTHER QUESTIONS – HOW CAN I CONTACT YOU?"
You can write us in both Danish & English at care@globalpeoplew.com. We strive to respond as quickly as possible, typically within 1–5 business days. However, during peak times, it may take a bit longer, as our business is currently operated solely by our founder. We genuinely appreciate your patience and understanding 🩶